More than Business

More than 20 years of experience in comprehensive customer service and business solutions

Our Mission is to provide every customer sustainable, global and compliant call center services via multilingual native speaking professionals worldwide.

Our Vision is to develop a customized, best in class service on demand with no boundaries.

Our Services

OmniChannel and Multilingual Customer Support Services with Global Workforce

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UCC is working with Digital professionals to provide high-quality contact centre services. This includes Customer Support, Telesales, Technical Support and Help-Desk solutions. We are handling our Partners' clients with the highest care, enabling an immersive and captivating Customer Experience.

This helps our Partners retain their long-time customers and win new hearts for their global brands. First impression cannot be made twice - we live by this motto and always go the extra mile from the onset. We also utilise new generation tech such as chatbots, Robotic Process Automation, and social media marketing to increase the brand recognition of our Partners, and strenghten their position.

Latest news

Read about our current news and get to know UCC!

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At Home Everywhere: Miskolc, Hungary

In honor of the official Holiday of the City of Miskolc, we wish to introduce our hometown in the words of United Call Centers’ local team.

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“We always hit the mark”

We are talking with Krisztina Strázsi, recruiter at United Call Centers about the challenges of online recruitment, the most important cornerstones of building an international team.

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Press Room

Check out our latest news, publications and resource materials in the UCC Press Room!

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