More than Business

More than 20 years of experience in comprehensive customer service and business solutions

Our Mission is to provide every customer sustainable, global and compliant call center services via multilingual native speaking professionals worldwide.

Our Vision is to develop a customized, best in class service on demand with no boundaries.

Our Services

OmniChannel and Multilingual Customer Support Services with Global Workforce

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UCC is working with Digital professionals to provide high-quality contact centre services. This includes Customer Support, Telesales, Technical Support and Help-Desk solutions. We are handling our Partners' clients with the highest care, enabling an immersive and captivating Customer Experience.

This helps our Partners retain their long-time customers and win new hearts for their global brands. First impression cannot be made twice - we live by this motto and always go the extra mile from the onset. We also utilise new generation tech such as chatbots, Robotic Process Automation, and social media marketing to increase the brand recognition of our Partners, and strenghten their position.

Latest news

Read about our current news and get to know UCC!

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The small village and the nobleman’s linden tree – Gréta – Sajósenye

Sometimes we can find hidden treasures near our home, especially if we don’t crave the beach or a bustling metropolis. This time it’s Gréta from United Call Centers’ team who presents her place of residence.

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5+1 reasons why omni-channel customer service is important

If you use all opportunities, you provide a so-called „omni-channel” solution, which opens every communication channel for your customers.

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Press Room

Check out our latest news, publications and resource materials in the UCC Press Room!

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